Allen Automotive - Silver Spring, Maryland

Catherine Osterfeld

The people who work here are so kind and genuinely care for their clients. They got me and my car taken care of and their customer service is truly great. Definitely will recommend to all my friends in the area :)))

Dr. Misha Kogan

Did inspection on older car with one owner who is close friend and car was taken care at a dealership. Got quoted nearly $3k to pass inspection. Took to another station and was told that none of this work was needed!

Ken

Please, be very vigilant about who you let work on your car.

I will spare you the details of my experience here. All you need to know is that they are dishonest, dismissive, will charge you for more than other shops, and will include repairs onto your bill that you did not request or were not spoken about before they were completed. You will have to pay for them after it's too late.

Most egregiously, I had other mechanics and dealerships both laugh and express genuine concern for the work they did on my car and how much they charged me for it. I have considered legal action.

Damian Kostiuk

The team does very good work, and are reasonable to work within your budget. They will always offer a solution that will make your car highly dependable, and will adjust quotes with discussion of your needs. Can't say enough good - you can trust these guys.

Gian-Paul Vidal

Our check checking system light came on while we were on 495. We still had an hour of driving, so we pulled into Silver Spring. Fortunately we were able to find this place. It was a little before 5pm, but they quickly accepted us and replaced our alternator. We were back on the road in less than an hour. Very friendly staff and quick service.

Heather Stebbins

Unfortunately have to amend my review, this shop is incredibly untrustworthy and should be avoided at all costs.

Highly recommend this shop! They are so professional, efficient, and communicative. Their pricing is more than fair and they always make sure you understand what is going on with your vehicle.

Jasper Laquan

Allen Automotive was a answer to my prayers especially since NO ONE else could help me out. I have a 92 ford Bronco that had been sitting for about 6 years and even after I installed a new engine in it myself - it would not start and no other mechanic could tell me why. It was clear the problem was electrical but it wasn't until after my truck sat at the local ford dealership for months and after going to a few other local mechanic shops that I came to Allen Automotive, who got to work on my truck right away! They literally had it starting on the first day I dropped it off and had the work completely finished within a couple of days.... I will say, they are NOT cheap. However considering the hours of work and scope of work that my vehicle needed, I'd say it was fair and thanks to them I finally have my Bronco ready for the road.
Gary was extremely skilled and knowledgeable and was willing to take the time to show me everything my truck needed as well as help me find parts to do easier work myself. The other staff were friendly and respectful. They are a trustworthy business and I sincerely hope they are able to continue to provide service to the community here for a long time to come. Especially since other local shops around here sucked.

Jennifer Jantos

Unfortunately I was a loyal customer for years until June of 2023. After getting the car serviced, I noticed the steering wheel was pulling a bit and was reassured this was “normal” after a suspension service.. My car was realigned at no charge, which I appreciated, but the steering wheel continued to pull in a progressive manner and I brought the car to another mechanic, 9 months later, who informed me some bolt hadn’t been screwed tightly enough and was literally almost dislodged. I’m upset and will get details tmrw but I could have gotten into an accident on the beltway.